Privacy Policy2022-05-01T02:11:27+00:00

Privacy Policy

Epic View is committed to protecting the privacy of confidential information to the extent possible, subject to provisions of state and federal law. We do not share or sell personal information collected on our website. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. Any information you share with us will be protected, within commercially acceptable means, from theft, loss, unauthorized access, disclosure, use, copying, or modification.

For more detail on our Privacy Policy, see below:

Definitions

Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of each. The list is not all-encompassing, and no definition should be considered binding to the point that it renders this Agreement nonsensical:

  • “Agreement” refers to these Terms of Service.

  • “Service” refers to the services that we provide and our Site itself.

  • “Site” refers to our website, https://www.epicviewwindowcleaning.com.

  • “Epic View” refers to our company, known as “Epic View LLC” and “Epic View Window Cleaning”; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used.

  • “User” refers to anyone who uses our Service, including general visitors to our Site.

  • “You” refers to you, the person who is entering into this Agreement with Epic View.

Data Storage

We use web servers hosted in the US exclusively. Our hosting provider adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.

Contact Form

Information submitted through the contact forms on our site is sent to our company email, hosted by Gmail. Google adheres to the EU/US “Privacy Shield” policy, and you can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes. Your information is never sold or shared with any third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. To analyze your use of this website, Google Analytics uses cookies. For more information about cookies in general, please see the ‘Cookies’ section of this Privacy Policy. The information generated by these cookies is usually sent to Google servers in the USA and is also stored there. We have a legitimate interest in analyzing user behavior to be able to optimize both the user experience when surfing the website and advertising on it.

For more information about how Google Analytics handles user data, see Google’s privacy policy.

Opting out of Google Analytics

You generally can prevent storage of the Analytics cookies by selecting the appropriate settings in your browser. This, however, will mean that you won’t be able to experience the full functionality of this website. Google also offers a browser plugin to conveniently prevent data transmission from the Analytics cookies to the Analytics Collection Network.

Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: Google Privacy Policy.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Who Has Access to Your Data

Personal information that you provide to us can only be accessed by our system administrators. Employees of Epic View LLC also have access to limited data to provide our services to you.

Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

General Rights

You can request that we erase any of the personal data we have stored. If you are an active customer, this does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (e.g., basic account information like a home address or phone number).

If you wish that all of your data be erased, we will no longer be able to offer any support or other services to you.

If you have any questions, please contact us.

Third Party Websites

Epic View may post links to third party websites on this site. These third-party websites are not screened for privacy or security compliance by Epic View, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Epic View bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third party links.

Release of Your Data for Legal Purposes

At times it may become necessary or desirable to Epic View, for legal purposes, to release your information in response to a request from a government agency. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies.

Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly. Therefore, we recommend that you review this Privacy Policy each time you visit our Site.

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