Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of each. The list is not all-encompassing, and no definition should be considered binding to the point that it renders this Agreement nonsensical:
“Agreement” refers to these Terms of Service.
“Service” refers to the services that we provide and our Site itself.
“Site” refers to our website, https://www.epicviewwindowcleaning.com.
“Epic View” refers to our company, known as “Epic View LLC” and “Epic View Window Cleaning”; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used.
“User” refers to anyone who uses our Service, including general visitors to our Site.
“You” refers to you, the person who is entering into this Agreement with Epic View.
We use web servers hosted in the US exclusively. Our hosting provider adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.
These submissions are only kept for customer service purposes. Your information is never sold or shared with any third parties.
Opting out of Google Analytics
You generally can prevent storage of the Analytics cookies by selecting the appropriate settings in your browser. This, however, will mean that you won’t be able to experience the full functionality of this website. Google also offers a browser plugin to conveniently prevent data transmission from the Analytics cookies to the Analytics Collection Network.
Who Has Access to Your Data
Personal information that you provide to us can only be accessed by our system administrators. Employees of Epic View LLC also have access to limited data to provide our services to you.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
You can request that we erase any of the personal data we have stored. If you are an active customer, this does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (e.g., basic account information like a home address or phone number).
If you wish that all of your data be erased, we will no longer be able to offer any support or other services to you.
If you have any questions, please contact us.
Third Party Websites
Epic View may post links to third party websites on this site. These third-party websites are not screened for privacy or security compliance by Epic View, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Epic View, for legal purposes, to release your information in response to a request from a government agency. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies.